Support
What SoGoJet does
SoGoJet is free. Swipe through destinations from your home airport, each with a round-trip fare we checked ourselves, and keep the ones you like in Saved. There is nothing to buy in the app: no purchase, no subscription, no unlockable features.
Open a destination to see what the trip has actually cost from your airport, month by month, then pick your dates and travelers.
Booking a trip on Aviasales
When you are ready to book, tear the stub off your boarding pass. The app opens Aviasales, searching the same route and dates. SoGoJet takes no payment and never asks for your card.
Aviasales compares ticket sellers. We open a search for the same route and dates, but their prices are theirs: the fare you see there can be different from ours, and it can change before you pay.
The seller you pick is who you're buying from. Changes, cancellations and refunds go through them, not SoGoJet.
If you book, Aviasales pays us a small commission. It doesn't change your price.
Hawaii and California
From Hawaii and California, the pass cannot send you to a booking partner yet, while we sort out each state’s travel-seller rules. You can still browse fares in the app, and you can search the route yourself on any booking site.
How current the prices are
Every fare is a real price we checked ourselves, in the background rather than live as you swipe, and each card shows the date we checked it.
A fare is never shown once it is more than seven days old. Past that it is removed rather than displayed with a caveat, so a card with no price means we do not have a recent one, not that the price is zero.
A checked fare is not a quote and not a guarantee. The price on Aviasales is theirs and can be different.
Departure airports
You can pick any of 46 US departure airports in Settings, or let the app find the nearest one for you.
Twenty of them are refreshed continuously and open with a full board straight away: Atlanta, Boston, Charlotte, Chicago O’Hare, Dallas/Fort Worth, Denver, Detroit, Houston, Las Vegas, Los Angeles, Miami, Minneapolis, New York JFK, Orlando, Philadelphia, Phoenix, San Francisco, Seattle, Tampa and Washington Dulles.
Choose an airport outside that twenty and prices are fetched on demand the first time. That takes a few moments and the first board can be shorter while it fills.
Widgets
Add the departure board widget from your home screen’s widget gallery to see recent fares from your home airport.
Signing in
You can use the whole app without an account. Signing in keeps your saved trips on every device you sign in on. There is no email-and-password option.
Account and data
You can delete your account at any time from Settings in the app. Deleting it removes your saved trips and your profile.
What we collect and who processes it is set out in our privacy policy.
Contact
support@sogojet.com. We aim to respond within one business day.
Tell us the destination, your departure airport and roughly when you saw the problem, and include a screenshot if you have one. For a ticket you bought, contact the seller you picked on Aviasales: they hold the booking, and we cannot see or change it.